Refund Policy
30-Day Money-Back Guarantee
At RawFit, we stand behind every product we sell. If you are not completely satisfied with your purchase, we offer a hassle-free 30-day return policy.
Eligibility
To be eligible for a return, your item must be unused, in its original packaging, and in the same condition you received it. Returns must be initiated within 30 days of delivery.
How to Initiate a Return
Email us at support@rawfit.co with your order number, the item(s) you wish to return, and the reason. Our team will respond within 24 hours with return instructions.
Shipping Returns
Customers are responsible for return shipping costs. We recommend using a trackable shipping service.
Refund Processing
Approved refunds are processed within 5-7 business days to your original payment method.
Exchanges
We offer free exchanges for defective or damaged items. Contact support@rawfit.co within 48 hours of delivery with photos.
Non-Returnable Items
Items used or not in original packaging, items returned after 30 days, gift cards, and items marked as final sale.
Damaged or Defective Products
Contact us immediately at support@rawfit.co for a free replacement or full refund.
Last updated: March 31, 2026